Services
The day of delivery, uniformed delivery teams of two men punctually deliver the furniture to your customer during their allotted time window. The furniture is assembled completely and installed according to the desire of the customer, verifying approval before departure. Certain buildings require liability insurance. Corporate Transport Express will readily provide this documentation if necessary.
Over the course of more than 25 years, Corporate Transport Express has set itself apart from its competitors not by “re-inventing the wheel”, but rather through dedication to exceptional customer service during every facet of the delivery process.
The two steps that follow the warehousing process are inspection and setup when necessary. Initially, all products are opened and unpacked, allowing trained professionals the opportunity to diligently inspect the furniture on the day preceding delivery. We realize that the inspection process is the most important function of our delivery program. If for any reason a minor “touch-up” is required to the product, this service is provided at no additional charge.
In the unlikely event of any damage to the furniture, all pertinent parties are notified immediately and picture documentation is presented via email. Upon authorization from your company’s representative(s), the product is transferred to our “shop” area where skilled craftsmen repair and restore the furniture back to its original condition. The product is then delivered to the customer by a team of two professionals the next day. The furniture is completely installed and setup upon delivery. The delivery team will not leave the premises without confirming total customer satisfaction.
As the liaison between retailer and customer, one of the integral keys to the role of Corporate Transport Express is the warehousing aspect. This process originates upon receipt of a carton(s) where an initial form of inspection takes place. We ensure that the carton is free of any damage. In the event that a carton is either crushed or damaged upon arrival to the facility, the carton is immediately opened and the product is stripped for an in-depth inspection on the dock. Under normal circumstances in which the cartons are found to be in good condition upon receipt, employees of Corporate Transport Express implement extreme care in transferring the carton from the dock to a designated storage area.
Customer satisfaction and operational efficiency are the two primary driving forces behind the warehousing process. As for the environment in which the product is stored, Corporate’s immaculate warehouse itself is both built and maintained at the highest level of efficiency. The facility is alarmed, monitored twenty-four hours per day and has sprinklers throughout to guarantee every product is completely safeguarded. In addition to the aforementioned warehousing details, longer-term storage options are offered to customers with pricing offered upon request.
